Professional training and education

Fostering young talent

The LLB Group regards qualified and high-performing employees as strategic factors for the company’s success and competitiveness. The continuing development of young talent as experts, as managers and as individuals is important to us. The Liechtensteinische Landesbank traditionally trains a number of its junior employees itself. There were 50 learners in 2013. The excellent dual education in theory and practice provides our trainees with a solid basis for lifelong learning. We are strong believers in a broad education, especially since it offers young adults in the vocational education and training sector the option of later attending a university of applied sciences or a university.

This was also true for two new employees who joined the LLB Group in 2013: one had come directly from secondary school while the other had gone on to take the final school leaving examinations. Both will complete their training with the BEM certificate of the Swiss Bankers Association. These young talented people acquire their basic knowledge at the Center for Young Professionals in Banking (CYP) in Zurich, the competence and training centre for Swiss Banks, or at the Bankenberatungszentrum St. Gallen. We train our employees in further professional and personal skills using internal modules. In 2014, we will continue to raise standards by focusing on university graduates. Three talented young adults will get to know our company from the inside while engaged in «on the job» training, which will prepare them for their future tasks.

Regular professional training

The LLB Group sees professional training as an important instrument for corporate development. Workplace education is a central and permanent task of any supervisor. In addition, a number of courses were held internally at the Bank in 2013: the focus was on the continuation of our management training and on client advisor training. Moreover, employees throughout the whole Group used our electronic tutor, the LLB Group’s learning management system. It allows us to specifically manage learning processes, efficiently administer internal training and, most of all, to promptly inform employees at their workplaces of the numerous regulatory changes.

Our experts regularly participate in continuing education events, for example, at the University of Liechtenstein. In 2013, the focus was on the following special topics: the Alternative Investment Fund Managers Law (AIFMG), national and international tax law, adaptations to due diligence law, banking and financial market law, private banking and international asset management.

Targeted further development

In the 2013 business year, the LLB Group invested CHF 1.3 million in training and professional education. A substantial proportion of the workshops and courses were held within the Group.

In 2013, we focused on the further development of our client advisors. Advisory services create added value and are decisive when clients – faced by a great variety of investment and credit products – seek orientation and security. The LLB Group’s clients can expect to receive highly professional and comprehensive advice that is also effective. As performance-oriented partners who value their clients, client advisors are among the most important and distinguishing features of any bank. Purpose-oriented client advisory services will therefore continue to be a daily challenge. We are planning to introduce an internal qualification und certification process in 2014.

In 2014, we are going to invest in our performance culture, in people and quality. Our guiding principle «Challenging and Promoting» will enter a new dimension. In the course of the year, we will not only almost double the funds for the targeted development of managers, talent and competences. We will also create talent pools to promote future leaders, high performers at specialist levels and top executives in a targeted and structured manner.

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